POLICIES

Allow 72 hours for a response.  
This is a non smoking, pet free home.
Please know that some products contain small items that may cause a choking hazard, so please use caution.
Gold and silver plated items are not meant to be worn in the shower, while sleeping, or while working out. Avoid contact with gels, sprays, perfumes, lotions, water, chlorine, etc. Store pieces separately. 
Bangles the initials don't move, the chain bracelets the initials do. 
I do not send a paper receipt, to avoid waste.
Please contact me if you have any questions or concerns.  
Follow me on Facebook and Instagram! @brinandbell


SHIPPING

Processing time is 2 weeks plus shipping time (unless we have discussed other arrangements prior to purchase). All orders come in a gift box. If more than one item is ordered in one order, you will receive one gift box to save on waste.
Shipping will be done via USPS and their regular shipping method, as a result, no tracking number is provided. You can always check your PayPal account for your tracking number. International orders do not come with tracking. 
If you need your order quicker, please convo me. 
All international shipping (Canada and Mexico included)...please allow up to 30 days for order to be received. You are responsible for any customs fees imposed. 
I am not responsible for lost items due to incorrect shipping address. Please make sure your address is correct.


RETURNS/EXCHANGES

All pieces are handmade just for you! Return shipping charges will apply 
I do not accept refunds or exchanges on personalized/custom items, all sales are final. Necklaces can be refunded up to 100% within the first 14 days. 
Non Personalized Bangles will be refunded at 70% because these are permanent pieces (within 14 days). 
I will accept exchanges within 14 days of you receiving the product, as long as item is in original condition. If item is damaged, I will fix it within 30 days of purchase, please send me a message via etsy convo.
Additional shipping fees may apply on exchanges.